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FREE Shipping on Orders $75 or more in the U.S.!
FREE Shipping on Orders $75 or more in the U.S.!

Terms of Sale

Pre-Order Policy

For updates on pre-orders and other helpful information, please click here.  

Pre-Orders are charged when the order is placed. They allow us to help you secure the items you are looking forward to and as such, this is a binding agreement. Pre-orders are non-transferrable and non-refundable. Pre-orders may be cancelled within 24 hours but will be assessed a 15% cancellation fee.

If you place an order with an In-Stock item and a Pre-Order item, the order will ship only when all items are in stock. No orders will be dispatched until all items are available. We strongly suggest placing separate orders for pre-order items that have a different release date to ensure your items ship as soon as they become available.

Please make sure to update us on any address changes before your order ships. We will not refund shipping charges if your address is 'undeliverable', so please double check your shipping address is correct at the time of placing your order.

Pre-Order items are subject to change due to manufacturer delays and/or distribution delays. We will keep you updated when this occurs.

For updates on pre-orders and other helpful information, please click here.  

Shipping Policy

All sales through our website will be fulfilled by ourselves and not any other third-party fulfillment service in order to ensure the best experience possible.

We are collectors ourselves and understand condition is highly important. We will make our best efforts and have rigorous quality control systems in place to ensure safe packing. We are, however, not to be held liable for shipping damages by the carrier that delivers your order.

Refused-at-delivery or undeliverable-address orders will be assessed a 20% restocking fee and shipping charges will not be refunded. Please make sure you fill in your address correctly to avoid any delivery issues.

Return Policy

All sales of items currently In-Stock at the time of order are final. Due to the limited nature of the collectible items we offer, we will not accept return requests due to small cosmetic imperfections (small defects such as paint applications) or buyer's remorse.  

Contact Us

For product inquiries, questions about your order or product requests, email us at support@productsagecollectibles.com. The most common inquiries are usually regarding pre-orders, we have created a pre-order updates page that we constantly keep current with our latest data and information.